Important information for booksellers and agents

1. General

A 10% discount is available on most EI publications for booksellers and agents.

You should note that all items ordered though this site must be paid for, in advance of delivery, online. If you wish to use an alternative method of payment (i.e. against proforma invoice) or on account, please contact the EI’s distributor:

Portland Customer Services
Commerce Way
Whitehall Industrial Estate
Colchester
CO2 8HP, UK
t: +44 (0) 1206 796 351
f: +44 (0) 1206 799 331
e: sales@portland-services.com
w: www.portland-services.com

2. Information about ordering

If you wish to place an order for EI Publications using this website, you must first contact the EI in order to obtain your bookseller’s discount. You will be issued with a unique reference code for your discount, which must be used at the time of placing your order.

All standard terms and conditions will apply to your order.

3a. Digital document purchases – single user licences

If you wish to purchase electronic (PDF) documents for your clients online, you must follow the procedure specified here.

This website issues single user licences for any electronic documents purchased online. Due to licencing controls, this website does not have the facility for booksellers to specify third party names for licences. You will note that the order form clearly states that all documents are watermarked with a single user licence in the name of the person specified on the credit card used for payment. Therefore, the original document you purchase must not be sent out to your customer. If you do so, you will be in breach of the single user licence agreement.

Instead, you should download your purchase, and return the document/s to the EI publications department by email (e: pubs@energyinst.org.uk), clearly stating the name of the person intended for receipt of the document. In return, the EI will supply an amended document with your customer’s name as the licenced user.

Please ensure that your customer is aware of the licence controls on electronic documents purchased though this site, and that they have given you the correct name of the recipient for the purchase.

Please note that the EI will treat any information about your customer as confidential. We will not contact your client(s) directly, as a result of any information you supply, without your permission.

3b. Digital document purchases – multi user licences

It is not possible to buy multi user licences automatically though this site. If your customer requires a departmental or company licence for documents, please contact the EI direct to confirm the requirements and costs.

e: pubs@energyinst.org.uk